Terms of Service

Effective Date: July 6, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services, facilities, website, booking systems, and related offerings provided by Northlight Atelier (“Northlight Atelier,” “we,” “us,” or “our”), an art-studio business located in Toronto, Ontario, Canada.

By accessing, booking, purchasing, attending, or otherwise using any of our services, including painting workshops, drawing classes, open studio sessions, private art lessons, mixed media art courses, and portfolio development coaching (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms and by any policies referenced herein. If you do not agree, you must not use the Services.

If you are using the Services on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

2. Scope of Services

Northlight Atelier provides in-person and/or otherwise arranged creative instruction and studio access, which may include:

• Painting workshops;
• Drawing classes;
• Open studio sessions;
• Private art lessons;
• Mixed media art courses; and
• Portfolio development coaching.

We may, from time to time, modify, suspend, discontinue, or update any Service, class format, schedule, instructor, materials list, capacity limit, age restriction, or studio policy at our sole discretion, subject to applicable law and any express commitments made at the time of booking.

Any descriptions, schedules, prices, materials lists, or outcomes communicated by us are provided for informational purposes and may be updated without notice unless otherwise required by law.

3. User Obligations and Responsibilities

By using the Services, you agree to:

• Provide accurate, current, and complete information when booking, registering, or communicating with us;
• Comply with all studio rules, safety instructions, instructor directions, and posted policies;
• Use the studio, equipment, tools, and materials responsibly and only for their intended purpose;
• Respect other participants, staff, instructors, and visitors;
• Refrain from disruptive, abusive, discriminatory, harassing, unsafe, or unlawful conduct;
• Not bring prohibited items into the studio, including hazardous materials, illegal substances, or weapons;
• Supervise any minor for whom you are responsible, where applicable, and ensure appropriate consent and authorization for participation;
• Promptly notify us of any injury, incident, damage, or safety concern;
• Follow all applicable municipal, provincial, and federal laws and regulations.

You are responsible for any damage you cause to studio property, equipment, materials, or third-party property, except to the extent caused by our negligence or willful misconduct as determined under applicable law.

We reserve the right to refuse admission, remove any participant, or suspend access to the Services if we reasonably determine that a person has violated these Terms, created a safety risk, or interfered with the experience of others.

4. Payment Terms and Conditions

All fees, taxes, and charges for the Services will be disclosed at the time of booking or registration, unless otherwise stated. Prices are in Canadian dollars (CAD) unless expressly indicated otherwise.

• Payment may be required in full at the time of booking, registration, or purchase.
• We may accept payment by credit card, debit card, electronic transfer, or other methods we make available from time to time.
• You authorize us and our payment processors to charge the payment method provided for all applicable fees, taxes, and authorized charges.
• If a payment is declined, reversed, charged back, or otherwise not received, we may suspend or cancel your booking or access to the Services.
• You are responsible for any fees charged by your financial institution or payment provider.

Where applicable, taxes such as HST will be added in accordance with Canadian law. Promotional offers, discounts, and package pricing may be subject to additional terms and may be withdrawn or changed at any time unless already purchased and confirmed.

5. Cancellation and Refund Policy

Our cancellation and refund policy is intended to be fair while accounting for limited class capacity, instructor scheduling, and material preparation.

• Participant cancellations: Unless otherwise stated at the time of booking, cancellations made at least 72 hours before the scheduled start time may be eligible for a refund or credit, at our discretion, less any non-refundable processing fees permitted by law.
• Late cancellations: Cancellations made less than 72 hours before the scheduled start time are generally non-refundable.
• No-shows: Failure to attend a booked session without prior notice is generally non-refundable and non-transferable.
• Workshops and courses: For multi-session courses or workshops, partial attendance does not entitle you to a pro-rated refund unless required by law or expressly approved by us in writing.
• Private lessons: Rescheduling requests must be made within the timeframe communicated at booking. Missed appointments may be charged in full.
• Studio cancellations: If we cancel or materially reschedule a Service, we will offer, at our discretion and subject to applicable law, a refund, credit, or alternative booking option.

Refunds, if approved, will be issued to the original payment method where reasonably possible. Processing times may vary depending on the payment provider.

Nothing in this section limits any non-waivable consumer rights under applicable Canadian law, including rights that may apply under the Consumer Protection Act, 2002 (Ontario), where applicable.

6. Liability Limitations

To the fullest extent permitted by applicable law, Northlight Atelier, its owners, directors, officers, employees, contractors, instructors, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of enjoyment, loss of opportunity, or loss of data, arising out of or relating to your use of the Services.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Services shall not exceed the amount paid by you to Northlight Atelier for the specific Service giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or CAD $100, whichever is greater, except where liability cannot be limited or excluded under applicable law.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be excluded or limited under applicable Canadian law.

You acknowledge that participation in art classes, studio activities, and use of tools, materials, solvents, easels, cutting implements, and other equipment may involve inherent risks, including personal injury, allergic reactions, property damage, or exposure to dust, paint, inks, adhesives, or other materials. You voluntarily assume such risks to the extent permitted by law.

You are responsible for informing us in advance of any relevant medical conditions, allergies, disabilities, or accessibility needs that may affect your safe participation, so that reasonable accommodations can be considered where appropriate.

7. Intellectual Property Rights

All content, materials, designs, lesson plans, course structures, images, text, graphics, logos, trademarks, videos, recordings, and other intellectual property provided by or on behalf of Northlight Atelier remain our property or the property of our licensors, unless expressly stated otherwise.

You may not copy, reproduce, distribute, modify, publicly display, create derivative works from, sell, license, or otherwise exploit our intellectual property without our prior written consent, except as expressly permitted by law.

Unless otherwise agreed in writing, you retain ownership of original artwork created by you during the Services. However, by participating in the Services, you grant Northlight Atelier a non-exclusive, worldwide, royalty-free license to photograph, record, reproduce, and use images or recordings of your artwork and/or your likeness for promotional, archival, educational, and marketing purposes, provided that we will seek consent where required by law and may honor reasonable written requests to limit such use.

You represent and warrant that any materials, images, or content you submit to us do not infringe the rights of any third party.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario privacy requirements and other relevant legislation.

Personal information may include your name, contact details, payment information, booking history, communication preferences, accessibility needs, and any other information you choose to provide to us.

We use personal information for purposes such as:

• Processing bookings, payments, and refunds;
• Communicating with you about Services, schedules, and policies;
• Providing customer support and managing studio operations;
• Maintaining safety, security, and incident records;
• Complying with legal and regulatory obligations; and
• Sending marketing communications where permitted by law and, where required, with your consent.

We may use third-party service providers, including payment processors, scheduling platforms, email providers, and analytics tools, to support our operations. These providers may process personal information on our behalf and are expected to handle it in accordance with applicable law and contractual safeguards.

We take reasonable administrative, technical, and physical safeguards to protect personal information, but no method of transmission or storage is completely secure. By using the Services, you acknowledge this risk.

For questions about privacy or to request access to or correction of your personal information, please contact us using the details in Section 12.

9. Force Majeure

Northlight Atelier shall not be liable for any delay, cancellation, interruption, or failure to perform any obligation under these Terms to the extent caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, severe weather, power outages, epidemics, pandemics, public health emergencies, labour disputes, government actions, transportation disruptions, supply shortages, acts of terrorism, civil unrest, or failures of third-party service providers.

In such circumstances, we may suspend, reschedule, modify, or cancel Services without liability except as required by applicable law or as otherwise expressly stated in a booking-specific policy.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our Services, business practices, or applicable law. The updated Terms will be posted or otherwise made available with a revised effective date.

Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them, the Services, or your use of the Services shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute arising from or related to these Terms or the Services, except where applicable law provides otherwise or where a claim may be brought in a small claims or consumer forum that cannot be waived by agreement.

12. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms or the Services, please contact:

• Northlight Atelier
• 214 Queen Street W, Toronto, ON M5V 2A7, Canada
• Email: [email protected]
• Phone: +1 (416) 782-4958

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, unenforceable, or contrary to applicable law by a court of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Any failure by us to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless acknowledged by us in writing.

By using the Services of Northlight Atelier, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.